Privacy policy

Effective date: May 5, 2026  ·  Last updated: May 5, 2026

mysig is a mental wellness app designed to help you find calm in under five minutes. This policy explains what information we collect, how we use it, and your rights regarding your data. We believe in full transparency — nothing here is hidden.


1. Who we are

mysig is operated by Jace Callor. If you have any questions about this policy or your data, contact us at jacecallor@gmail.com.


2. Information we collect

Account information

When you create an account we collect:

Session and emotional state data

This is the most sensitive data we collect, and we want to be explicit about it.

Each time you use the app, we record:

We store this data to show you your own history and to analyze patterns across all users in aggregate — so we can understand which protocols work best for which emotional states and improve the app over time. Your emotional state data is linked to your account and stored on our servers. We do not sell it or share it with advertisers.

Usage events

We log basic events such as account created, login, session started, and session completed. These include timestamps and your app version. We use this to understand how the app is being used and to diagnose problems.

Device and technical information

Our third-party services (listed below) automatically collect device information including your IP address, device model, operating system version, app version, and locale. This is standard practice for authentication and subscription management.

Local data (on your device only)

Some data is stored only on your device and never transmitted to our servers: your reminder times, theme preference, and a local cache of your session history for faster loading.


3. Third-party services

We use the following third-party services. Each has its own privacy policy that governs their data practices.

Google Firebase

We use Firebase to authenticate your account and store your data. Firebase is operated by Google. Your account data, session data, and usage events are stored on Firebase servers. Google may collect IP addresses and device metadata as part of operating this service. Google Privacy Policy →

RevenueCat

We use RevenueCat to manage subscriptions and purchases. RevenueCat receives your Firebase user ID, App Store purchase receipts, subscription status, and device information. RevenueCat does not have access to your emotional state data. RevenueCat Privacy Policy →

Google Sign-In

If you sign in with Google, Google's OAuth service processes your authentication. We receive your Google email address and display name. Google Privacy Policy →

Apple Sign-In

If you sign in with Apple, Apple's authentication service processes your sign-in. We may receive your email address (or a private relay address) and name on first sign-in only, at your discretion. Apple Privacy Policy →


4. How we use your information


5. Data retention

We retain your data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days. Aggregated, de-identified data may be retained indefinitely for analytical purposes.


6. Your rights

You have the right to:

To exercise any of these rights, email us at jacecallor@gmail.com and we will respond within 30 days.


7. Children's privacy

mysig is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.


8. Security

We use industry-standard security measures to protect your data, including encrypted data transmission (HTTPS) and Firebase's built-in security infrastructure. No method of transmission over the internet is 100% secure, but we take reasonable precautions to protect your information.


9. Changes to this policy

If we make material changes to this policy, we will update the effective date at the top of this page. We encourage you to review this policy periodically.


10. Contact

Questions or concerns? Email us at jacecallor@gmail.com. We will respond within 30 days.